I have accumulated more than four years of professional experience in administrative support, bookkeeping, and customer service, where I have had the opportunity to work across diverse industries, including both government offices and private companies.

Over the years, I have honed my skills in managing a wide range of essential tasks that help organizations run smoothly. My responsibilities have included invoicing, where I managed financial transactions with precision to ensure timely payments and accurate record-keeping, as well as scheduling, where I coordinated calendars and meetings to optimize workflow for teams and individuals.

Additionally, I have experience in records management, maintaining meticulously organized systems for storing vital documents, data, and reports, which were essential for compliance and efficient access. Strong communication skills have been a cornerstone of my work, as I consistently engaged with clients, responding to inquiries and building positive relationships to address their needs effectively.

Furthermore, I have supported marketing and outreach efforts through social media management, where I created and scheduled posts, engaged with audiences, and contributed to brand visibility. I am proficient in a variety of modern tools, such as QuickBooks for accounting, Odoo for enterprise resource planning, and Google Workspace and Microsoft Office for productivity and collaboration. This diverse skill set equips me to provide exceptional support to organizations and clients alike.

EXPERIENCE

Front Office Staff / Archives & Records
Professional Regulation Commission XI

• As a Government Intern here, I am working in frontline operations, specializing in printing/releasing certificates and managing authentication processes for ratings and passing.

• Skilled in data entry, document verification, and ensuring the accuracy and integrity of certification procedures.

• Strong communicator with a commitment to providing excellent service and maintaining efficient, secure workflows.

• August 12, 2024 – December 13, 2024 (Government Internship Program DOLE).

Administrative Support Staff
Registry of Deeds XI

• During my probationary period here I was managing and processing legal documents.

• Proficient in maintaining accurate records, verifying property titles, and ensuring compliance with legal procedures.

• Skilled in data entry, document filling, and providing excellent customer service to both internal teams and the public.

• June 2024 – July 2024 (Probationary).

Cashier / Sales Associate
National Bookstore Toril Branch

• Responsible for handling customer transactions at the register.

• Scanning items, processing payments (cash, debit/credit cards), issuing receipts, and sometimes bagging items.

• Helping customers find products, answering questions, and making sales.

• January 2024 – May 2024 (Probationary).

Administrative Assistant / Tax Accounting Staff
ECV Cargo Logistics Solutions Inc.

• Managing a company’s tax-related financial activities, record-keeping, and tax filing.

• Invoicing/billing using Odoo system & QuickBooks.

• Assisting cashier at Colegio De San Ignacio School.

• Focuses on administrative duties to support overall office functions, requiring organizational, communication, and multi-tasking skills.

• January 2023 – December 2023 (Contract of Service).

Researcher / Secretarial Staff
Vice Mayor’s Office of LGU Tulunan

• Provides administrative and clerical support, managing communications and organizations.

• Assisting the Municipal Coordinators on their smooth day-to-day office operations.

• July 2022 – December 2022 (Contract of Service).

Beauty Advisor / Saleslady
Vice Cosmetics @ Watson

• Responsible for promoting and selling the brand’s beauty products.

• Providing expert advice to customers on cosmetics, skincare, and makeup application.

• January 2022 – June 2022 (Contract of Service).

Administrative Staff
COVID Isolation Facility

• Supporting the daily operations of the facility.

• Ensuring efficient operational support, documentation, and coordination.

• Helping medical staff provide the best care while adhering to health protocols.

• September 2020 – December 2021 (Contract of Service).

Office Staff
Bureau of Internal Revenue RDO 113 – West

• Filing taxes, printing Certificates of Registration (COR) and Authorities to Print (ATP), and releasing Electronic Certificates of Authority to Release (E-CAR).

• Assisted taxpayers in preparing and submitting their tax returns, ensuring compliance with BIR regulations.

• Reviewed tax forms, provided guidance to ensure proper documentation, and facilitated timely submission of filings.

• Verified taxpayer information and ensured accurate printing of CORs.

• Processed requests for ATPs, ensuring all required documentation was in order before approval.

• Released E-CARs after validating tax compliance records.

• August 2019 – September 2020 (Contract of Service).

EDUCATION

• College: St. John Paul II College of Davao — BSBA Marketing (2019–2020).

• Senior HS: Manila Tytana College — HUMSS XII (2017–2018).

• Senior HS: Notre Dame of Tulunan — HUMSS XI (2016–2017).

• Junior HS: Tulunan National High School (2012–2016).

• Elementary: New Kalibo Elementary School (2006–2012).

SKILLS

• Administrative and Organizational Skills

• Communication Skills

• Technical Proficiency

• Analytical and Problem-Solving Skills

• Customer Service and Public Relations

• Leadership and Teamwork

• Volunteering

• Attention to Detail

REFERENCES

• Dir. Cherry E. Jaldon — Regional Director, Bureau of Internal Revenue XI | (082) 227-6437

• Dir. Atty. Hannah P. Sevilla — Regional Director, Registry of Deeds LRA XI | (082) 221-8440

• Dir. Raquel R. Abrantes — Regional Director, Professional Regulation Commission XI | (082) 234-0006

• Mr. Maximo P. Macalipes, Jr. MPA, MPM — Economic Enterprise Manager, City Economic Enterprise Office XI | (082) 241-1000 local 218

• Ms. Mari Grace P. Nabong / RR Javier Tuazon — Records and Correspondence Division, City Archives and Records Office XI | (082) 241-1000 local 222/223

• Hon. Abraham P. Contayoso — Vice Mayor, LGU Tulunan | (064) 288-5632

• Jude S. Macalipis — Personnel Development Asst. I, City Cooperative Development Office | 0935-918-8184