I am an experienced professional who has accumulated valuable skills and expertise throughout the years. With nearly three years of experience as a BPO employee, I am well-versed in customer service, communication, and problem-solving. Working in a fast-paced and dynamic environment allowed me to develop a strong ability to manage high-pressure situations while delivering exceptional service to clients. My time in the BPO industry honed my multitasking skills and professionalism, which I continue to apply in other areas of my career. Additionally, I am skilled in social media management and property management, two fields that require strategic thinking, organizational skills, and creativity. As a Social Media Manager, I excel in creating and curating content that engages audiences, drives brand awareness, and fosters online community growth. On the other hand, my experience in property management has equipped me with the ability to manage schedules, coordinate with tenants, and ensure properties are well-maintained, presenting me with opportunities to grow my organizational and interpersonal abilities. I’ve also worked as an appointment setter, which reinforced my efficiency in scheduling meetings and engaging with clients. Furthermore, my bilingual skills in English and Spanish allow me to connect with a diverse range of people, making communication seamless and effective. My diverse professional background reflects adaptability and dedication, qualities I bring to every project I undertake.